I want different sizes/colors, can I still get the discount?

Yes! You can mix sizes and still get the discount: 1 PURCHASED = THE 2ND AT -50% ➡️ Add 2 different items to your cart, and the discount will apply automatically. 2 PURCHASED = 1 FREE ➡️ Add 3 different items to your cart, and the discount will apply automatically. 3 PURCHASED = 1 FREE ➡️ Add 4 different items to your cart, and the discount will apply automatically.

I'm between two sizes. Which one should I pick?

If your measurements fall between two sizes, we recommend choosing the smaller size for a snug, supportive fit.

What are the care wash instructions?

We recommend hand-washing in cold water. You can also machine wash them. In this case, we recommend that you use a wash bag to protect them from other clothes. The optional wash bag can be found in your shopping basket before you place your order. To dry, lay them flat and let them air dry to keep their elasticity. Do not iron. Do not bleach. Do not dry clean.

What is the delivery time?

All U.S. orders ship within 1 business day . Estimated delivery times: United States: 6-12 business days International: 10-15 business days We're working on improving our shipping times—thanks for your patience!

They’re currently made in Asia, but we’re working hard to bring production back to the U.S. While we’re not quite there yet, we hope to make it happen next year. Thanks for your support!

How can I contact Flytex?

You can reach us directly by email at contact@getflytex.co — we respond to all messages within 24-48 hours . You can also give us a call at +1 646 568 7602 .

Return Policy

Q: What is your return and exchange policy?

We offer hassle-free returns and exchanges within 30 days . If you're not fully satisfied, you can request a return or exchange. If you selected the Return Protection at checkout, your return will be completely free . If not, a processing fee will apply for returns. We are confident you will love the experience of wearing our compression sleeves, but we want you to shop with peace of mind. That’s why every order comes with a 30-day money-back guarantee , starting from the date you receive your order.

RETURNS

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Our return policy lasts for 30 days. If more than 30 days have passed since your purchase, we unfortunately cannot offer refunds or exchanges.

What is your return and exchange policy?

Products are eligible for exchange, store credit, or refund for up to 30 days following the purchase date.

We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase.

If you choose this fee during checkout, there is no additional charge for shipping your items back to us for a return.
If you do not select this option, you may be subject to a processing fee later when you initiate a return.

Please note that this service does not exempt your order from final sale or other store policies.

To complete your return or an exchange, go on this link.

In some cases, only partial refunds are granted: (where applicable)

* Any item that is not in its original condition, is damaged or missing parts for any reason not due to an error on our part.

* Any item returned more than 30 days after delivery.

Refunds (where applicable)

Once your return has been received and inspected, we will send you an e-mail to let you know that we have received the returned item. We will also let you know if your refund is approved or refused.

If approved, your refund will be processed and your original credit card or payment method will be credited automatically within a few days.

Delayed or missing refunds (where applicable)

If you have not yet received a refund, please check your bank account first.

Then contact your credit card company, as it may take some time for your refund to be officially posted.

Then contact your bank. The posting of a refund is often preceded by a processing delay.

If you have taken all these steps and still have not received your refund, please contact us at contact@flytex.fr.

Exchanges (where applicable)

If the size doesn't fit, if your compressions slip or if they're too big, we can make a free exchange at our expense for the first exchange.

If you need to replace your product with the same item for a size exchange, send us an e-mail at contact@getflytex.co

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equivalent to the value of the returned item. Once the returned item has been received, a gift voucher will be sent to you by post.

If the item was not marked as a gift at the time of purchase, or if the person who made the gift had the order sent to them with the intention of returning it to you later, we will send the refund to them, and they will know that you have returned their gift.

Shipping

To return your product, please contact our service team directly by email at contact@getflytex.co or by visiting our contact page: https://getflytex.co/pages/contact .

If you are shipping an item worth more than €75, we recommend that you use a tracking service or have your shipment insured. We do not guarantee that we will receive the returned item.

Return Policy

Frequently Asked Questions

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