If I want to buy different sizes or colors, can I take advantage of the promotions?

Yes, you can buy different sizes and colors and take advantage of promotions. 1 PURCHASED = THE 2ND AT -50% ➡️ Add the 2 different items to the basket, the promotion will be activated automatically. 3 PURCHASED = 1 OFF ➡️ Add 4 different items to the basket, the promotion will be activated automatically.

What is your returns and exchanges policy?

Returns and exchanges within 30 days. We're convinced of the results and that you'll love the feeling of wearing our compressions. That's why every order comes with a 30-day guarantee , during which you can request a size exchange from the date we receive your order.

My measurements fall between two sizes. Which size should I choose?

We recommend ordering a larger size to ensure greater comfort.

What are the care wash instructions?

We recommend hand-washing in cold water. You can also machine wash them. In this case, we recommend that you use a wash bag to protect them from other clothes. The optional wash bag can be found in your shopping basket before you place your order. To dry, lay them flat and let them air dry to keep their elasticity. Do not iron. Do not bleach. Do not dry clean.

What are Flytex Compressions designed for?

Flytex Compressions are ideal for relieving pain from injuries to muscles, joints, tendons and ligaments. Also effective against more common problems such as muscle fatigue, strains, sprains, stiffness, dislocations, arthritis, osteoarthritis, tendonitis, bursitis, swelling, cramps, blood clots, varicose veins, edema, lymphedema, phlebitis, blood stagnation and more, they are also ideal for post-operation recovery, rehabilitation, pregnancy and post-surgery. They are also ideal for post-operative recovery, rehabilitation, pregnancy and post-surgery.

What is the delivery time?

All US 🇺🇸 orders are dispatched within 1 business day. Estimated delivery times are as follows: United-States: 6-12 business days Rest of the world: 10-15 business days

They are currently manufactured in Asia, and we are working hard to bring production back to the United States , but the size of our company does not allow us to do so yet. We hope to achieve this next year. Thank you for your understanding.

How can I contact Flytex?

You can contact us directly by e-mail at : contact@getflytex.co All messages are processed within 24-48 hours. You can also reach us by calling +1 646 568 7602

Return Policy

RETURNS

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Our return policy lasts for 30 days. If more than 30 days have passed since your purchase, we unfortunately cannot offer refunds or exchanges.

To complete your return, we require a receipt or proof of purchase.

In some cases, only partial refunds are granted: (where applicable)

* Any item that is not in its original condition, is damaged or missing parts for any reason not due to an error on our part.

* Any item returned more than 30 days after delivery.

Refunds (where applicable)

Once your return has been received and inspected, we will send you an e-mail to let you know that we have received the returned item. We will also let you know if your refund is approved or refused.

If approved, your refund will be processed and your original credit card or payment method will be credited automatically within a few days.

Delayed or missing refunds (where applicable)

If you have not yet received a refund, please check your bank account first.

Then contact your credit card company, as it may take some time for your refund to be officially posted.

Then contact your bank. The posting of a refund is often preceded by a processing delay.

If you have taken all these steps and still have not received your refund, please contact us at contact@flytex.fr.

Exchanges (where applicable)

If the size doesn't fit, if your compressions slip or if they're too big, we can make a free exchange at our expense for the first exchange.

If you need to replace your product with the same item for a size exchange, send us an e-mail at contact@flytex.fr.

If you get the size wrong a second time and need a second exchange, you will be responsible for the return shipping costs and we will ask you to pay 30% of the product.

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equivalent to the value of the returned item. Once the returned item has been received, a gift voucher will be sent to you by post.

If the item was not marked as a gift at the time of purchase, or if the person who made the gift had the order sent to them with the intention of returning it to you later, we will send the refund to them, and they will know that you have returned their gift.

Shipping

To return your product, please contact our service team directly by email at contact@getflytex.co or by visiting our contact page: https://getflytex.co/pages/contact .

If you are shipping an item worth more than €75, we recommend that you use a tracking service or have your shipment insured. We do not guarantee that we will receive the returned item.

Return Policy

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